About Us

Granite Communications is a premier provider of cloud-based communication solutions for businesses of all sizes. Our mission is to empower organizations with reliable, scalable, and feature‑rich phone systems that enhance collaboration and customer engagement. We blend industry expertise with cutting‑edge technology to deliver services that are both innovative and cost‑effective. Whether you’re a small startup, a mid‑size company, or a large enterprise, our solutions are tailored to meet your unique needs and support your growth.
Our cloud phone systems are built on a robust, redundant infrastructure that guarantees uptime and quality. By leveraging the latest VoIP technology, we provide crystal‑clear voice, video, and messaging capabilities that work seamlessly across devices and locations. Our platform is user‑friendly, allowing teams to adopt new tools quickly without the hassle of complex on‑premise hardware. With features such as auto‑attendant, call routing, and advanced analytics, businesses can streamline communication workflows and improve operational efficiency.
In addition to traditional telephony, we offer unified communications that integrate voice, video, instant messaging, and file sharing into one intuitive interface. This consolidation reduces training time, eliminates data silos, and enables real‑time collaboration, no matter where your staff are located. Our contact center systems come equipped with intelligent routing, recording, and reporting tools that help you deliver outstanding customer service and gain actionable insights into call patterns and agent performance.
We also provide specialized solutions for fax, SMS, conferencing, and healthcare communications, ensuring that every industry requirement is met with compliance and security. Our HIPAA‑compliant infrastructure supports critical medical notifications and secure data exchanges.
Beyond the core communication platform, Granite Communications delivers unmatched customer support and training. Our remote support service is available 24/7, and if on‑site assistance is required, we dispatch experienced technicians promptly to resolve issues. We also conduct in‑person training workshops to ensure every employee can maximize the benefits of the Granite Cloud system. Our focus on customer success means you receive proactive guidance, regular system health checks, and continuous improvements that keep your communications future‑proof.