About Us

Westpark Communications has been a trusted partner in customer communication since 1968, proudly delivering 24/7 call center solutions that are 100% U.S.-based and HIPAA‑compliant. With a resilient infrastructure and a workforce of highly skilled agents, we ensure maximum uptime and exceptional support for your business’s critical needs.
Our mission is to become a seamless extension of your organization, handling everything from inbound and outbound calls, emails, web chat, and text messages to back‑office tasks such as data entry and appointment scheduling. By outsourcing these functions to us, you can focus on core growth initiatives while we manage the rest.
We specialize in a full suite of services tailored to your industry, including technical helpdesk, reservation handling, disaster recovery, and interactive voice response. Every call is treated with personal attention, backed by our rigorous QA process that tracks wait times, wrap‑up durations, and overall call quality. This ensures consistent customer satisfaction and reinforces your brand reputation.
With a presence across multiple U.S. states, Westpark Communications serves clients nationwide, leveraging local talent and language proficiency to deliver top‑tier support in any region. Our proven track record of reliability, scalability, and compliance makes us the ideal partner for businesses that demand excellence in customer communication.