Home warranty companies top most complained list

Home warranty companies earned the worst grades in 2008 for the fourth year in a row, but what really jumped out to me this year was just how unhappy consumers are with their phone and cable service providers.

Furniture sales and bridal shops in the Top 10 serves as a good reminder that now more than ever it is important to know who you’re buying big-ticket items from. If the store goes out of business soon after your purchase, warranties, returns and repairs become a big question mark. It’s especially true for home builders. (Check out my recent column on why extra research is critical before hiring a home builder.)

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